Legal

Shipping & delivery

Work ships worldwide, packed to arrive in gallery condition. Here's how it's produced, protected and sent.

Last updated: August 2026

Where we ship

Worldwide. Prints are produced at a fine-art lab and dispatched to you directly; originals are packed and shipped by the studio.

Production & processing time

  • Prints are made to order — please allow 3–5 business days for production before dispatch.
  • Originals are prepared and dispatched within a few business days of your order being confirmed.
  • You'll receive tracking once your order is on its way.

How it's packed

  • Prints ship rolled in a sturdy protective tube, or flat-packed for smaller sizes, to prevent creasing.
  • Originals are wrapped, corner-protected and boxed appropriately for the medium and size.
  • All shipments are tracked, and higher-value pieces can be sent with additional insurance on request.

Delivery times

Once dispatched, delivery typically takes a few days domestically and up to a couple of weeks internationally, depending on the destination and the carrier. These are estimates, not guarantees — customs and local postal services can add time we don’t control.

Customs, duties & taxes

For international orders, any import duties, taxes or customs charges are set by the destination country and are the responsibility of the buyer. We can’t predict or cover these, but we’ll always complete customs paperwork accurately.

Correct address & lost parcels

  • Please double-check your shipping address at checkout — we ship to the address you provide, and re-shipping to a corrected address may incur an extra cost.
  • If a parcel is delayed, lost or arrives damaged, contact rushikagstudio@gmail.com and we’ll work with the carrier or lab to resolve it — see also our Refund & Cancellation Policy.